The Worldwide Projects and Events team is committed to helping our clients make the most of their marketing budgets. We aim to understand, meet and surpass the expectations of our customers, ensuring that we meet the full requirements of their brief.
Quality for Worldwide Projects and Events does not simply apply to our output; quality is also about minimising mistakes, having concise operating procedures and managing clients, suppliers and our team. All of these elements, and many more, combine to improve everything that Worldwide Projects and Events produces.
In order to make a commitment to excel in both product and service quality, and to improve on that excellence, Worldwide Projects and Events operates a quality management system developed in accordance with the requirements laid down within the ISO 9001:2015 standard. This results in securing efficiency, a strong customer focus and enhancement of long-term sustainability and profitability within Worldwide Projects and Events.
The management team show leadership and commitment and bear the responsibility for maintaining the quality management system, as well as ensuring sufficient resources are made available within Worldwide Projects and Events to achieve this. It is top management’s responsibly to ensure that all processes are in place to ensure quality is at the forefront of every project and that through communication, engagement, practical example and training that quality is the aim of all members of Worldwide Projects and Events.
Through direction and support, each employee has a proper understanding of the importance of the quality system function, their responsibility to contribute to its effectiveness, and its direct relevance to the success of Worldwide Projects and Events. Staff are also encouraged to make suggestions to improve all aspects of our working practices. Equally, every employee is responsible for, and is trained to, perform the duties required by his or her specific role.
Worldwide Projects and Events promotes continual improvement through setting quality objectives. These objectives address the risks and opportunities within Worldwide Projects and Events as determined by top management.
The quality system is monitored, measured and evaluated regularly under the top management’s ultimate responsibility so that it is continually evolving and improving to reflect changing needs.